28 September 2016

Get Socially Active Project - Re-cycle Client Advisor

Company Name

Sussex Community Development Association (SCDA)
Contact Name

Emma Tolhust
Company Address

Denton Island Community Centre,
Denton Island,
East Sussex
Business Sector

Education, Charity, Community


01273 519154
Vacancy Details
Vacancy Title

Get Socially Active Project - Re-cycle Client Advisor
Vacancy Type (select those that apply)

Vacancy Description

Get Socially Active is a new project funded by Big Lottery Fund and European Social Fund to support individuals not currently in work or economically inactive to gain skills. It aims to support individuals to work in existing social enterprises or help them set up their own; or enable individuals to set up community groups to benefit their local community socially and/or economically. Through these activities it aims to help develop the individual’s confidence and employability skills aiding the participant’s path into the work force. 

SCDA is one of the partners in this project. The organisation, though fairly small in terms of staff with approximately 140 employees, continues to grow - especially geographically. SCDA values teamwork and supporting colleagues and expects all members of staff to demonstrate flexibility within their specified job role, and offer support to other team members as and when required.

Some evening work may be necessary to meet client need, and from time to time weekend work may also be required, appropriate notice will be given. Additional remuneration is not applicable, as time off in lieu may be granted in line with the policy.

SCDA Employability is a Matrix accredited service that is multi-funded and works within a competitive target driven environment. 

Employability contracts
SCDA Employability has delivered contracts for: ESF, IAG/Next Step, Skills Coaching, Skill Funding Agency, SEEDA, NIACE, UK on-line, East Sussex County Council and local borough councils, DWP (Pathways to Work, Flexible New Deal and Future Job Fund.) 

Our Mission - to assist all members of the local community to access work, learning and volunteering

Employability benefits from integration within all SCDA services and expertise in supporting clients to address multiple barriers that have excluded them from being actively engaged in their communities by:
• offering a personalised client-centred approach delivering individualised packages of support to progress young people towards employment
• being inclusive
• supporting employers by raising awareness, offering training and support with recruitment and retention of employees
• working in partnership with a range of service providers  

Employability fulfils its mission by:
• providing information about a range of work, learning and volunteering opportunities available locally
• providing advice about which opportunities would best meet young people’s learning needs
• providing guidance on career options that are best matched to young people’s skills and abilities, with consideration to the local labour market
• engaging with local employers delivering a dual focused approach between young peoples and employers. 

Free training; creating greater opportunities for our young peoples with local employers and commitment to offering work placements.
• partnerships with other service providers and specialist provision to compliment the services Employability deliver.
• established Young people’s, Partnership and Steering Forums to inform service delivery and facilitate continuous improvement to meet local needs in a timely flexible manner

The Employability service targets people most disadvantaged in the labour market; over the last 15 years a range of barriers have been identified including low confidence, chaotic background, limiting long term illness, mental well being, physical disability, long term unemployment, basic skills needs, low educational attainment, lack of qualifications, lone parents, housing, debt and benefit issues. Young People may have multiple barriers to employment; however the approach remains the same.

Key service delivery of the model
The project works because Employability is inclusive; offering a flexible and personalised holistic service. Services could differ in different geographical locations or over time; for example, Newhaven does not currently have a large immigrant population but does have high levels of lone parents.

Re-Cycle Social Enterprise
The Re-Cycle social enterprise is based upon a recognised model of commercial business with an underlying social purpose. In this example of the scheme, SCDA will collect abandoned bikes from the local police force which have been abandoned or handed in, and through donations, and then they will be repaired/maintained as necessary and sold to the public.

The scheme provides meaningful work experience for clients, offering a range of both formal work skills related to bike repair & maintenance and employability skills, including soft and hard skills around cash handling, customer service/working with the public, interview skills and CV prep/job clubs and the like.

Job Purpose

The post is .6 FTE. Delivering this service on behalf of the Big Lottery & ESF, through a lead partner in Brighton (Friends Centre), the purpose of the role of Re-Cycle Client Advisor is to provide information, advice and guidance - as well as delivering bike maintenance and repair skills - to clients seeking access to work, learning or volunteering opportunities, and/or assisting them to access other relevant services. 

The Advisor will work to agreed performance objectives to achieve targets, those objectives being set by contracts and within personal work plans to enhance and develop a high quality service.

Skills / Qualifications required & any further information

Main Tasks

Encourage and promote partnership working:
Liaise with a range of statutory, voluntary, and private sector agencies and organisations to improve clients’ access to services and maximise their choices - main agencies include Jobcentre Plus, local colleges, Probation and IOM, as well as all the other services within SCDA.

Work in partnership to identify potential clients:
Build and maintain effective working relationships with appropriate referral agencies, organisations and relevant professionals (e.g. Jobcentre Plus, other SCDA projects, Homestart, Community Mental Health Team, Foyer, Registered Social Landlords etc), to identify areas of need & people facing barriers to work, learning or volunteering.

Establish needs of each individual client:
Assist potential clients to enrol on the scheme and explain what the service and specific project can provide.
• Conduct confidential, one to one interviews offering information, advice or guidance, as appropriate, on the range of work and learning opportunities available locally
• Enable clients to develop the opportunity to exercise individual choice and the pursuit of their own options for work and learning, and support them in these choices
• Assist clients to access appropriate work and/or learning opportunities
• Use a range of resources to help clients identify their skills, including online tools and assessment programs
• As appropriate, offer intensive support where individual need has been established (e.g. lone parents or those with a disability)
• Recognise and work appropriately within challenging situations
• Support individuals to access services as provided by the Employability job club and training programme for personal development

Signposting and Referral:
• Communicate confidently with colleagues, partner agencies, individuals and Employability Programme Manager to identify appropriate learning and work placement providers, to meet individual clients’ needs.
• Maintain awareness of and signpost to a range of local providers to meet client needs.
• Make referrals on behalf of clients and follow through by maintaining contact with the client.
• Identify clients with Skills for Life needs and refer on appropriately.
Follow up agreed actions:
• Ensure the necessary support structures are in place to maintain the work, learning or work placement of each individual.
• Manage a caseload of clients, which involves conducting regular reviews on a one to one basis to monitor the progress of the agreed actions.

Management reporting:
• Keep accurate client records, update Access and online databases and assist in the preparation of written and statistical reports as required.
• Maintain appropriate administrative and recording systems.
• Contribute to the preparation of reports for the project steering group.
• Work with others to contribute to the delivery of projects so that they are on time, to target and within prescribed budgets
• Collaborate and contribute to funding bids as appropriate.
• Meet regularly with the Employability Programme Manager, or other designated supervisor, for supervision and project reviews and to take responsibility to follow through agreed areas of work.
• The varied nature of the role requires flexibility to undertake other appropriate and relevant duties as they occur.
• Attend team briefs, bi-monthly Partnership Forums and SCDA staff meetings.
• Promote and comply with SCDA’s policies and procedural requirements.

Sussex Community Development Association is an equal opportunities employer and has policies relating to the equality of opportunity in employment and service delivery. All staff are expected to comply with these policies.

All staff have responsibility to maintain the health and safety of themselves and others within the performance of their duties in accordance with SCDA health and safety policies and to undertake specific health and safety responsibilities as necessary.

Person specification

• Minimum two years’ experience, paid or unpaid, working with clients accessing opportunities, ideally relating to work and learning
• Experience working with clients who are facing barriers to work and learning (e.g. disabled people, ex-offenders, lone parents)
• Experience of working to prescribed targets for delivery in terms of job outcomes achieved and sustained etc
• Able to maintain accurate records for clients and monitor progress
• Able to communicate effectively at all levels
• Able to make assessment of need on a one to one basis
• Bike maintenance and repair skills
• Organisational, IT and time management skills of a high order
• Able to develop an approach to your work which displays a good understanding of equal opportunities
• Able to gain a rapid understanding of Employability services, and promote their aims in a positive manner
• Accustomed to multi tasking
• Full driving licence and access to own vehicle for travel to out reach centres.

Desirable qualifications & experience:
• Appropriate professional qualification or degree
• OCN Level 3 in “Advice”, or willingness to undertake this qualification and commitment to study in own time where necessary
• Knowledge of the benefits system
• Experience of lone working policies and practice
• Up to date knowledge of good employment practices which support the placement of clients with barriers to work e.g. disability discrimination, flexible working.
• Familiarity with routes into, and the opportunities available, within Adult Education.

Essential skills, abilities and knowledge:
• A flexible approach to meeting client needs
• Coaching/training and mentoring skills
• Ability to work with minimal supervision
• Good understanding of data protection requirements
• Clear understanding of client confidentiality
• Good understanding and experience of MS Access, Excel and Word.

Essential personal qualities:
• Able to work effectively as part of a team and on own initiative
• Be confident in dealing with clients, partners and funders and be able to respond at all levels
• Tact, diplomacy
• Resilience to withstand peaks in workload
• Emotional resilience to work objectively and professionally with vulnerable people
• Understanding of or willingness to learn about the needs of a wide range of socially excluded people.

• To be able to travel to various locations in and around East Sussex area easily and economically
• To undergo DBS & health checks as required.

If you are interested in applying for this job please contact Emma Tolhurst on 01273 519154 for an application pack. 

Interviews will take place on Thursday 13 October 2016

Number of vacancies available

Working Week / Hours

Salary details

£22,154 - £23, 353 pro rata
Applicants should apply...

   By telephone
Closing Date for Applicants


26 September 2016


Company Name

Middle Row Barbers
Contact Name

Doug Bewley
Company Address

7-8 Middle Row
East Grinstead
West Sussex
RH19 3AX
Business Sector



01342 312007

Vacancy Details
Vacancy Title

Vacancy Type (select those that apply)

  • Full-Time
  • Part-Time
Vacancy Description

At Middle Row Barbers we are expanding our team, we are looking for a Full Time and/or Part Time Barber.
We are looking for a reliable, and enthusiastic Barber to join the Middle Row Family. Industry leading rates of pay
To apply please contact us Via Facebook, Email (eastgrinstead@middlerowbarbers.com), Call (01342 312007) or pop in and see us.
Skills / Qualifications required & any further information

Barbering/ Men's Hairdressing Experience
Number of vacancies available

Working Week / Hours

Full Time
Salary details

Industry Leading Rates of Pay
Applicants should apply...

  • In writing
  • By email
  • By telephone
  • Via website link provided
Closing Date for Applicants